The CoachAccountable Blog

What's new with the CA platform, tutorials on using it, and customer spotlights.

Archive for July, 2014

CoachAccountable in Review: Session Documentation

In addition to the testimonial she so generously provided last month, Twila Gates offered to write a mini series reviewing the various features of CoachAccountable as a way to share with other coaches her experiences and how she’s made it serve her practice so well.

Recently I’ve had a few requests for a CoachAccountable user’s group, and until that’s ready I imagine Twila’s accounts make a fitting way to fill some of that void.

Twila has opted to start with the basics for her first piece, and herein describes CoachAccountable’s documentation of coaching sessions.  Take it away, Twila!

» Continue reading “CoachAccountable in Review: Session Documentation”

Gettin’ Pictorial

Last week my wife and I were in Vancouver enjoying a little getaway, during which I had my second international face-to-face with a CoachAccountable customer.  This time it was David Frank Gomes of Life Compass Coaching.

Relative to the timeline of CoachAccountable, David and I go way back.  He was one of the very first people checking it out with whom I chatted on the phone, one of my early attempts to convey in words the how and why of the system.  This was in November of 2012, just over 2 months into CA’s public existence.

I think the job I did of convincing him was good but not great in that green period of my sales call ability: it wasn’t until 5 months later that David came back as a full-fledged user of the system, but to my delight he’s been a vocal fan ever since.

During our visit we talked of Team Edition’s imminent release, our mutual paths as entrepreneurs in the coaching space, and David’s experience of using CA for his year+.  For David’s practice though he loves the system he finds a lot of its mechanics (for example of Metrics and Actions) to be cold, uninspiring, a little too right-brained.  For his sake, he told me, he’d love to give his clients a more visual experience: something to viscerally inspire the dynamic process that dealing with life’s issues and ambitions generally is, and communicate more than just numbers and graphs.

“Like sharing images,” he said, “yes I can upload it as a file to share with the client and put it in their Files tab, but then they have to click through and download it to their machine and open it.  It’s clunky.  It would be nice to see them just appear in the Stream tab.”

» Continue reading “Gettin’ Pictorial”

Time Formatting Options

While it’s true that I’m not getting yet making any headway on translating CoachAccountable to other languages (Portuguese and German are leading the small pack in number of requests), today I’ve added support for 24-hour formatting of times throughout the system.

This is nice for folks not accustomed to seeing times with “am” and “pm” appended (which, much like seeing 7/3/2014 versus 3/7/2014, can be quite disorienting!).

Like dates this formatting option can be set by each user independently, allowing everyone may see times in the format they’re used to.  Coaches and clients alike can find this setting on their My Account page right with the other localization settings:

Internationalization Options

Team Edition

Team Edition supports multiple coaches, administrative oversight and more.

Team Edition supports multiple coaches, administrative oversight and more.

CoachAccountable Team Edition is now publicly available.

With this release CoachAccountable is a suitable platform for managing an entire team of coaches, including administrative oversight, coordinated team coaching, shared team resources, and mentorship of newer coaches by more senior ones.

The well-loved and thoroughly-honed supporting structures for client-coaching relationships remains at the heart of the system.

See the full lowdown here.