The CoachAccountable Blog

Most of the time, I interact with CoachAccountable customers through phone, email, or screen share. While I think those are all perfectly acceptable forms of communication, I relish the opportunity to meet with one of our coaching portal customers face to face. Getting to know coaches is one of the perks of my work, and the best way to do so is in person.

That opportunity — my first — came up the other week. David Frank Gomes, of Life Compass Coaching, emailed John to ask a couple of questions. David recently joined the volunteer board of Create Change, a charity working to empower girls and youth in Canada and Ghana, and he wanted to know how to best set up program participants in CoachAccountable.

» Continue reading “My First In-Person With A CoachAccountable Customer”

Here is a great example of where CoachAccountable’s coaching software gets better through me being exposed to a style of doing things other than my own.

The calendar feed of appointments is a lovely thing, allowing both coaches and clients to have appointments [set within CoachAccountable] appear right within their usual calendars (like Google Calendars, iCal, and Outlook).

Beyond the what and when, calendar software aficionados know that it’s handy to have location and descriptive information about a calendar event right there as well.

For my sake when it comes to coaching appointments there’s nothing to it: “where” is invariably on the phone, and there are no access or dial-in details to speak of, or really anything else–I call them and that’s that.

But last Thursday I had a great call with Liz Heiman of Percio Strategies.  We went over a bevy of great questions of how to set up and do this or that within our coaching tool, and Liz made a great case for how useful it would be to have location and description information about an appointment appear right along side appointments within people’s calendars: vital for coordination of meeting locations and a great boon to timely attendance to have dial in information right there for attendees. » Continue reading “Delightful Collaboration VIII – Setting Location and Description for Appointments”