The CoachAccountable Blog

Master CoachAccountable and become the best dang coach you can be. Also, news.

Archive for January, 2019

On Being a Relevant Coach

Last week we had the pleasure of being an exhibitor at the 3rd annual St. Thomas Executive Coaching in Organizations Conference.

DeAnne Aussem gave a great opening keynote.  Among many gems covered was the topic of relevance as a coach: how well you and your coaching offering stack up as being worthwhile.

CoachAccountable vendor at St. Thomas Coaching Conference

For me in the audience it was a wonderful window into a challenge area that coaches face, and as she presented a 3-part framework for boosting relevance I was struck by how well CoachAccountable was already poised to help coaches to be more relevant.

If you’re already using CoachAccountable (or even just considering it), it’s worth being familiar with all the ways it can serve you.  Making you more relevant is no exception.  So with that in mind, let’s look at that framework and consider how CA can fit in to each part:

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On Asking Clients to Use CoachAccountable

I got a great question in my inbox yesterday:

I’ll share my reticence to fully jump in/buy/etc and maybe you (or a member of your team) can help me work through my concern.  I respect your opinion and insight and appreciate any feedback.
I’m concerned about the need for my clients to go to a website to hear from me, check notes, look at status, etc.

It’s a new habit I’m asking them to form and in the economy of personal change it’s not where I want to spend my “money” with them.

Does that make sense?  I don’t feel good asking them to do too many new things at once and, because my clients are so busy, I’m concerned this is extra work for them.

Have you thought about this particular objection and have some feedback?

— Matthew

I might’ve just answered right back, but this is a worthy concern that’s really at the heart of what it is to fully embrace any new system and make it a part one’s process.  So I’ll answer it here, for the benefit of Matthew and everyone else.

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Setting Up Client Engagements

Ready to track how far along a client is in a package of coaching sessions? Want to show clients in a productized manner exactly what you do and what it is like to work with you? Sounds like the job for Engagements! If you’re curious why we created Engagements, and more about its purpose, check out this post.

Here, we’ll get into the nitty-gritty of how to set them up.

Want a video walkthrough instead? No problem – follow along with this video tutorial.

And here are the written instructions to get ‘er done.

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Track Client Engagements to Power Your Business

Whether you’re just starting out as a single coach or run a large team of coaches, you probably sell a few, maybe two or three, standard products or packages. If you’d like a tidy productization of those, where a client asks, “What exactly do you do? What’s included? What’s it like to work with you?” and you can respond with a direct answer, we think Engagements helps solve that problem.

Introducing CoachAccountable Engagements

Engagements is intended to make the business side of your coaching business more automated and trackable. Engagements allows you to keep track of the rules and progress of a given coaching product or package.

A pretty way to see many aspects of your coaching program

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Announcing the Webinar Series

Due to popular request (well, that and it’s just a really good idea!) we’re going to be hosting a regular monthly webinar for users of CoachAccountable.

Introducing CoachAccountable coaching mastermind webinars!

Why’s it a good idea and why’s it popularly requested?

Webinars have traditionally been an occasion for us to show off new things we’ve added to the system, and to teach how to best use this or that for one’s practice or workflows.  We’ve hosted these webinars only very occasionally (2-3 times a year), not wanting to clog people’s inboxes with anything but notices of REALLY BIG stuff.

Certainly, however, things move fast enough and the system is rich enough (full of handy features, old and new, that are easily missed) that we could present on a useful topic at a much more regular clip.

But perhaps even better than that is how, when we’ve done them, webinars invariably turn into a forum of coaches asking insightful questions and sharing best practices based on experiences.  This sort of user community of peers helping peers is where we see the real magic, with attendees leaving grateful that they showed up and excited to up their game by using more of what CA provides.

It’s like a mastermind community that meets once a month to share ideas and everyone’s a better coach for it.

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