Much like when we here at CoachAccountable heard early murmurs of Practice.do shutting down from soon-to-be coaching platform refugees, we’re now getting word that Profi.io is in the process of shutting down for good.

I suppose the glaring lack of any “Sign up now!” button is public enough of a smoke signal!

That sinking feeling you get when you learn the coaching platform you chose is closing its doors for good.

(For those of you keeping score at home, this make now THREE coaching platforms that shut down in 2025, Nudge Coach being the first.  This might be a good time to check the funding model and employee count of your platform.  If it’s dumb money itching to get theirs investors who might get impatient, and/or a payroll headcount of anything north of 50, well…¹)

Last time, with Practice.do, we kept it classy and kept our ostensibly insider knowledge close to the vest, and therefore didn’t break the news before they did.  And then they pulled the rug out from under their broader customer base with short notice (our tells came from their larger customers, who presumably merited the courtesy of getting ASAP notice unlike the rest), leaving them precious little time to export data and find a new home (and even then, the final day when their login simply no longer worked was unannounced in advance²).

Our automated mechanism for importing a Practice.do accounts from the export file was ready for prime time exactly one day after they bolted the doors on November 3rd.

So… this time around?  We’re gonna do better for this next wave of coaching platform refugees to be set in motion by Profi’s imminent collapse.

If you’ve been using Profi.io and need an alternative, stat?  Based on those key features named on their home page, here’s what we’ve got for you with CoachAccountable:

Client Portal – Oh yeah.  Sessions, Notifications, Messaging, Programs, Forms?  You’ll find you’re able to do all of that in CA, PLUS bits that are (to us) conspicuously missing from Profi, Actions and Metrics (namely the stuff client participation and tangibly getting results).

Scheduling – Yep!  CA is a full stack scheduler that hangs with the best of ’em.  There is NOT an in-app calendar UI, though.  The idea with CA is you connect your usual calendar that you already know and love (Google, Outlook, or Apple), and CA can thusly sync with that.

Video & Telehealth – Nah, CA never tried to reinvent the wheel of building its own video conferencing platform.  But it integrates REAL NICELY with the ones most coaches already have: Zoom, MS Teams, and Google Meet.  Connect any of those, and CA will create those meeting rooms automatically for your scheduled appointments with similarly easy ways to find and click those join links for you and your clients.

Programs – Yep, in CA we call those “Courses”.  Forms, videos, content, and indeed more than that.  Super comparable.  Agreements and scheduling live outside of the flow of Courses but are indeed supported, and CA Courses have a number of features Profi Programs don’t (e.g. Courses that progress by either timed dispatch OR self-paced completion, Action items with reminders).

Multi-Provider – CA’s Team Edition allows you to add as many coaches (or admin staff) as you like, no extra charge.

Profile Directory – Okay, Profi’s got that one over CA.  Still, there are ways to cook that up with CA Offerings and/or Offering Collections as embedded into whatever page you like on your website.

Reports – Yeah, CA has a lot of reports covering a lot of things.  They’re different and less dash-boardy, so they might bum you out.  On the bright side, though, most all of ’em are downloadable as spreadsheets, meaning the raw data is easy to export out to do with whatever you like with little fuss.

Memberships – Yep, that’s the stuff of Engagements (which can entail automatic recurring billing with a card on file when you connect either Stripe or Square) and/or membership and participation in a CA Group (which is the stuff of doing coaching things at the level of group, completely analogous to 1-on-1).

And those are the broad strokes, again, as taken from their home page, banner features.

Will you be happy with CoachAccountable coming from Profi?  Possibly!  It’s gonna be different.  With some things, Profi probably does it better.  Others, CA has the advantage (and not just the whole “continuing to exist” thing).  And if you’re open to it, you might find a lot of good stuff you didn’t know to want.

To help you find your way and figure out if CoachAccountable could be a viable alternative to Profi, grab a time with one of us and we’ll be happy to help.

Grab a 1-on-1 time with a CA staffer here.

No sales pitch, just a chance to put our minds together to see if CA’s the right place for you to land, so that you may continue to manage your coaching operations.  AND if you’d like some white glove service to get yourself moved over and trained in how to do the things you’re used to doing in CA, the CoachAccountable Experts are available for hire for that very sort of thing.

Getting Your Data Over to CoachAccountable

So, here it seems is where things get awkward.  It seems there is NO WAY TO EXPORT YOUR DATA out of Profi.  No existing functionality, no API for scraping programmatically, not even a “Hey, sorry we’re shutting our doors, sorry…. here’s a big clumsy dump that mebby you can use somewhere else.”

This to us is borderline criminal negligence.  I mean, we’re not even going anywhere, but there are already myriad ways to get your data instantly out of CA with a few clicks, in nice-to-read HTML files, CSV files, and even a machine-readable JSON dump.

I hope we’re wrong.  Maybe we just missed it.  But until we learn otherwise, that means we can’t whip up an automatic import mechanism to get your Profi data into CoachAccountable, like we did for Practice.do.

This might merit asking Profi nicely for such an export³.  Even a big, clumsy dump is better than nothing.

The Practice.do refugees could move their stuff in real easily. We’re hoping we can make such a thing for the Profi refugees.

Any which way, if you do have a sort of export file, send it on over to us with a note about it and we’ll see what we can do.

Wrapping Up

We really feel for all the Profi users who are soon to be left in the lurch.  If we can help make that transition any more workable and less jarring, we humbly submit CoachAccountable as a viable alternative for your needs, and we’ll do what we can to help you make that determination.