Are Your Team Coaches Delivering On Your Promises?
One of the biggest reasons enterprise coaching organizations sign up with CoachAccountable is to have better oversight of team coaches. Are your coaches doing what you’ve asked them to? Are they delivering on what you’ve promised your clients?
CoachAccountable helps keep track of your coaching team:
- Share your content, files, Courses and more with them
- Set the types and lengths of Appointments each coach can offer
- Pair coaches with clients, limiting or enabling a coach’s visibility of your entire client roster
- Approve various permissions, for example to allow more autonomy for head coaches or admin users
And for reporting, you’ve already got several options:
- Client activity report, which can often be an early indicator of someone who’s struggling and could use a little intervention
- Appointment reports, which gives a window into appointment hours logged and basic stats
- Data Lab, where you can run a report on, say, a client satisfaction level question or see trends across clients over time
- Happenings Report, a regularly scheduled snapshot of interactions
And our newest addition to your team management tools: the Coach Touchpoints Report.
The Coach Touchpoints report allows you to see, at a glance, how often your coaches (or just you yourself!) make contact with every one of their clients. Here’s how to set it up.
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