On Asking Clients to Use CoachAccountable
I got a great question in my inbox yesterday:
I’ll share my reticence to fully jump in/buy/etc and maybe you (or a member of your team) can help me work through my concern. I respect your opinion and insight and appreciate any feedback.I’m concerned about the need for my clients to go to a website to hear from me, check notes, look at status, etc.It’s a new habit I’m asking them to form and in the economy of personal change it’s not where I want to spend my “money” with them.
Does that make sense? I don’t feel good asking them to do too many new things at once and, because my clients are so busy, I’m concerned this is extra work for them.
Have you thought about this particular objection and have some feedback?
— Matthew
I might’ve just answered right back, but this is a worthy concern that’s really at the heart of what it is to fully embrace any new system and make it a part one’s process. So I’ll answer it here, for the benefit of Matthew and everyone else.
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